HIK Care is an innovative and quality assurance technical service aiming at supporting the significant challenges raised by end users, hence empowering reliable relationship between both parties. High quality, reliability and efficiency of HIKVISION’s system are therefore guaranteed for the end users. Forethought and troubleshooting.
• HIK Care will help to increase the end users’ satisfaction with SI and Manufacture.
• End user will be happier about the SI maintenance contract.
• HIK Care will help to deliver a flawless users experience. SI will be able to expand their capability in the projects or the technical area
• New project opportunity and new maintenance contract opportunity.
• Additional after-sales support, spare parts, software license expansion etc.. (Condition applies)
• 1 yr project or ongoing project which is under commissioning.
• Project scale more than 300 channel with multiple HIKVISION solution (combined with front-end camera, back-end product and software).